Data protection

General information

We, Resolto Informatik GmbH, take the protection of your personal data very seriously and adhere strictly to the rules of data protection laws.

The term "personal data" refers to all data that can be related to you personally. This includes, for example, name, address, e-mail addresses and user behaviour. With regard to the other terms, in particular the terms "processing" and "consent", we refer to the legal data protection definitions.

As a matter of principle, we process personal data only to the extent necessary to provide a functional website and the content and services offered by us. The processing of personal data is regularly only carried out if you have given us your consent or if the processing is permitted by legal regulations.

Responsible authority

according to DSGVO, BDSG Neu und Telemediengesetz

Resolto Informatik GmbH
Tanja Maaß
Schillerstr. 16
32052 Herford

Tel.: +49 5221 101 0
Fax: +49 5221 101 1810
E-mail: contact@resolto.com

You can reach our company data protection officer at:

Festo SE & Co. KG
Frau Anke Haug
Ruiter Straße 82
73734 Esslingen
Germany

E-mail: dataprotection@resolto.com

Processing of personal data for informational use of our website

You can access the Resolto Informatik GmbH website without providing any personal information. We only request and use information from you that is absolutely necessary to provide you with a comprehensive information service. When you visit our website, the name of the website accessed, file, date and time of access, volume of data transferred, notification of successful access, browser type and version, user's operating system, referrer URL (the linking page) and IP address are stored in anonymized form as standard.

The above-mentioned data is also stored in log files on our servers. This data is not stored together with other personal data about you. The storage in log files serves to ensure the functionality and optimization of our website and to ensure the security of our information technology systems. An evaluation of this data for marketing purposes does not take place.

The collection and temporary storage of the non-anonymized IP address is necessary to enable the display of our website on your device. For this purpose, your IP address must be stored for the duration of your visit to our website. The above-mentioned purposes are our legitimate interest in data processing. The above-mentioned data for the provision of our website will be deleted when the respective session is ended. The collection of the above-mentioned data for the provision of our website and the storage of this data in log files is necessary to identify problems and attacks. There is no possibility of objection.

Cookies

Our sites use cookies in several places. They make our website more user-friendly, more effective and safer.

Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are  "session cookies", which are only stored for the duration of your current visit to our online presence website.

A randomly generated unique identification number, a session ID, is stored in a session cookie. In addition, a cookie contains information about its origin and the storage period. These cookies cannot store any other data. Session cookies are deleted when you close the browser.

Contact

If you contact us by e-mail, the personal data you send us with your e-mail will be stored. We also offer forms on our website for contacting us and for online demos. The data you enter in the form fields will be encrypted before being transmitted to us and stored.

Personal data such as your name, your company and your e-mail address are used for this purpose. In accordance with Art. 6 para. 1 lit. b) DSGVO, the data collected is processed exclusively for the purpose of processing your inquiry or request.

The required mandatory data are declared separately in the forms with an *(star). All other possible information is voluntary.

The data will be deleted when the purpose of data collection, processing and use no longer applies, unless legal storage obligations and periods speak against deletion of data.

You can revoke the consent given to us to process your personal data at any time. If you contact us by e-mail, you can object to the storage of your personal data at any time. We would like to point out that in this case your request cannot be further processed. You can declare the revocation or the objection by sending an e-mail to us (dataprotection@resolto.com).

Under no circumstances will the data collected be sold or passed on to third parties for other reasons.

Digital e-mail signatures

Our e-mails have now a digital signature for your own security. To be able to check the signature, you need the root certificate from Resolto Informatik, which you can download here.

Security precautions on this website

We take organisational, contractual and technical security measures in accordance with the latest technology to ensure that the regulations of the data protection laws are observed and thus to protect the data processed by us against accidental or unauthorised access.

The security measures include in particular the encrypted transmission of data between your browser and our server.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin, D04 E5W5, Ireland. Google uses cookies, small text files that are stored on your device and which enable an analysis of your usage of our website. The information generated by the cookie about your use of our website is usually transferred to a Google server in the USA and stored there. If anonymization of the IP address to be transmitted by the cookie is activated on the website ("IP anonymization"), your IP address will be shortened by Google within member states of the European Union or in other states which are party to the agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. Pseudonymous user profiles can be created from the processed data. The IP address transmitted when using Google Analytics is not merged with other data from Google.

The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.

We use Google Analytics only with the activated IP anonymization described above. This means that your IP address will only be processed by Google in abbreviated form. A personal reference can thus be excluded.

We use Google Analytics for the purpose of analyzing the use of our website and to continuously improve individual functions and offers as well as the user experience. Through the statistical evaluation of user behavior, we can improve our offer and make it more interesting for you as a user. This is also our legitimate interest in the processing of the above data by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link.

You can prevent the collection by Google Analytics by clicking on the following link disable Google Analytics. An opt-out cookie will be set to prevent the future collection of your data when you visit this website.

We also use the remarketing function of Google. This enables us to display personalised advertising on suitable advertising spaces on other websites, based on the interests you have shown on our website. This possibility is limited to a maximum of 18 months.

Please see Google's privacy policy for more information. You can prevent interest-based advertising by installing this browser plugin.

For more information on terms of use and privacy, please visit www.google.com/analytics/terms/de.html or www.google.de/intl/de/policies/.

Google Ads

As an Google Ads customer, we use Google Conversion Tracking on some of our pages. This is an analysis service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). This service enables Google AdWords to place a cookie on your computer (conversion cookie) if you have accessed our website via a Google ad. These cookies become invalid after 90 days and are not used for the purpose of personal identification.

If you visit certain pages on our website and the cookie is still valid, we and Google can recognise the fact that someone has clicked on the ad and has been forwarded to our website. Each AdWords customer receives a different cookie. Cookies cannot be traced back to customers via the websites of AdWords customers.

The information retrieved via the conversion cookie is used to prepare conversion statistics for AdWords customers who have decided to make use of conversion tracking. AdWords customers are informed of the total number of users who have clicked on their ad, and who have been redirected to a page which contains a conversion tracking tag. However, they do not receive any information with which users can be personally identified.

If you do not want to participate in the tracking process, you can block the use of cookies which would be required for tracking – for example via a browser setting which universally disables the automatic use of cookies. You can also disable cookies for conversion tracking by configuring your browser so that cookies from the domain “googleadservices.com” are blocked.

We use remarketing technology provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). With this technology, users who have already visited our Internet pages and online services, and who have demonstrated an interest in our offerings, are addressed again through targeted advertising on the pages of the Google Partner Network.

Advertising is displayed using cookies. With the help of these files, the user’s behaviour during his or her visit to the website can be analysed and can then be used to generate targeted product recommendations and interest-based advertising.

If you do not want to receive interest-based advertising, you can disable the use of cookies by Google for this purpose by visiting the following page https://www.google.de/settings/ads.
Alternatively, users can disable the use of cookies from third parties by visiting the network advertising initative deactivation page.
Your browser's “do not track setting” is also taken into consideration.

By using our offerings, you consent to the processing of data obtained by Google about yourself as described above and for the abovementioned purpose.
Please note that Google has its own data protection policies, which are independent of our own. We do not assume any responsibility or liability for Google’s policies and procedures. Before you use our website, please find out more about Google's privacy policy.

LinkedIn Insight Tag

On some pages of our website, we use “LinkedIn Insight Tags”, a tracking technology of the LinkedIn platform, provided by LinkedIn Ireland, Wilton Plaza, Wilton Place, Dublin 2 (Ireland). This technology enables us to show you more relevant ads based on your interests. We also receive aggregated and anonymous reports from LinkedIn on ad activities and information about how you interact with our website.

LinkedIn uses cookies for this purpose. The information obtained using the cookie is used to compile the aforementioned anonymous statistics and reports and to display ads based on your interests.

Further information on data protection at LinkedIn is available at: https://www.linkedin.com/legal/privacy-policy.

You can object to your usage behaviour being analysed by LinkedIn and to interest-based recommendations being displayed by clicking the following link (opt-out): https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

Right of access to information

You have the following rights with regard to personal data concerning you:

  • the right to be informed,
  • the right of correction and deletion,
  • the right to restrict processing,
  • the right to object to the processing,
  • the right to data transferability.

You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.

Your trust is important to us. Therefore, we would like to answer your questions regarding the processing of your personal data at any time. If you have any questions that this data protection declaration could not answer or if you would like more detailed information on any point, please contact us at any time (dataprotection@resolto.com).